1 hour ticket response
We are devoted to supplying a prompt and proper answer to each tech support ticket sent by a client. Our well–trained help desk team representatives will examine your query and will think of the most efficient option. We offer a 1–hour response time guarantee for all technical support tickets. In fact, the average trouble ticket response time has proved to be 20 minutes.
An Outstanding Tech Support Service
Our help desk staff members possess substantial experience in the Linux cloud hosting packages business and are experienced enough to come up with a quick answer to your problem. If, however, the matter at hand is not within the competency of a support technician, the helpdesk ticket will be sent to a programmer or system administrator for further assistance.
An Intuitive Help Section
Built into the Website Control Panel is an easy–to–navigate Help section, which offers different information sources. You can browse through a constantly updated knowledgebase featuring web hosting account administration articles and web site management articles, check out our how–to video tutorials or examine our F.A.Q. section.
