Support and Help Channels

  • 1 hour ticket response time

  • A one hour Inquiry Answer Guarantee

  • Our team of technicians will do their best to answer to your assistance tickets in up to 1 hour. If, however, the problem you have encountered requires aid from the Admin =Department,= we are going to forward the ticket to the administrator on shift and will write a reply to notify you.

  • Top quality support service

  • Qualified Technical Support Service

  • We offer you 24/7/365 client help and support through a ultra–fast ticket solution built into your Control Panel. You’re able to write to us all the time about any of the programs that come pre–installed on your virtual server, such as the chosen Linux distribution, the server administration panel and our in–house produced Website Control Panel.

  • Intuitive help center

  • A Descriptive Help Section

  • A comprehensive and routinely updated articles base is incorporated into our custom–built Website Control Panel. It provides quick tips on how to carry out all the common website maintenance duties. The Help zone supplies in–depth how to tutorials and step by step video guides. You can open the Help area by hitting the Help or Video buttons in the upper right corner of each Control Panel section.