Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Section

  • You’ll find almost all the answers to your questions in the user–friendly Help Center built into your Website Control Panel. It offers an ever–enlarging knowledgebase with regularly asked questions and comprehensive help articles prepared by our competent customer support team.

  • Top quality support service

  • Tutorial Video Clips

  • We have compiled a selection of educational video tutorials that visually explain how you can sort out a typical issue associated with your Linux cloud hosting packages account. You can find the video tutorials in the Help Center.

  • Intuitive help center

  • A Sixty–Minute Support Ticket Response Guarantee

  • With each of our semi–dedicated servers, we offer a 24/7/365 technical support service with a one–hour support ticket response guarantee. A group of trained techs will be at your disposal to respond to all the questions that you might possibly have. During non–busy periods, a reply will be supplied in even less than 20 minutes.