Website Migration
-
Q: What does the web site migration service involve? Will my site be safe?
A: The web site migration service that our company is offering is free of charge (to a certain extent). We’ll migrate your website(s) to our enterprise–grade cloud hosting platform without you having to do anything. We know from experience that switching web hosting providers can result in lost data and undesired network downtime. That is the reason why we’ll do all that for you at no cost!We have highly competent administrators whose sole task is to make certain that your web site works exactly as it did on your former web hosting platform. Our administrators are experts in transferring custom–made sites, as well as sites that are based on well–known applications like WordPress and Joomla™.
-
Q: Website migration seems like a lot of work. How long can it take?
A: While we can’t give you an exact ETA, since there are a lot of variables, including the size of the files and databases, the physical location of the current host’s server, the complexity of your website and the current workload of our Website Migration Department, etc., we will do our best to migrate your website within 48h, and in some cases – within 24h (if the content is not large).
-
Q: What details will I have to provide to your Website Migration Department?
A: We’ll need the login details for your old hosting provider’s Control Panel as well as the site’s name (domain name).
-
Q: I give you access to delicate info. How can I be sure that you won’t abuse it?
A: User privacy is indeed one of our leading concerns – this is why, both our payment page and our CP login page are secured with enterprise–level digital certificates. We employ security measures, which include, but are not limited to: physical, digital and managerial methods to protect the info that we gather on the web. And we’ve also got a very detailed and rigorous Privacy Policy, which describes the types of information that we gather.
-
Q: How about downtime? Will my site be unavailable?
A: Your web site will continue to work exactly like it did before with your previous hosting provider. Once we are done with the migration, your website will be configured to work on our platform and we’ll alert you to preview it. If everything is working properly, all you will have to do is update the name server resource records corresponding to your domain name. Your website will be migrated to us with no downtime whatsoever.
-
Q: Will my current hosting provider learn that I’m leaving them?
A: Nope. Aside from your login credentials for the Control Panel, we won’t require anything. We’ll never contact your hosting provider. They will not know anything about the migration either.
-
Q: Does it make a difference what platform my current provider is using?
A: We support all Linux–powered hosting platforms. In essence, if we can gain access to your Control Panel, we will be able to transfer your website.The only platforms that we do not support are closed–source website management platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.